Privacy Policy

This Privacy Policy describes how Mestarx ("Mestarx", "we", "us", or "BAM Trading Services Inc.", NMLS ID: 1906829, 252 NW 29th Street 10th FL, STE 1014, Miami, FL 33127) collects, uses, and shares information when you visit our website or use our market monitoring services. This page is provided for demonstration purposes and uses illustrative contact details.

1. Who we are

The data controller is MestarX Ltd, registered in the State of Florida, with a principal place of business at 252 NW 29th Street 10th FL, STE 1014, Miami, FL 33127.

For privacy questions contact privacy@mestarx.com or write to the address above.

2. Information we collect

• Account data — name, email, phone number, date of birth, nationality and government ID provided during KYC.
• Financial data — wallet addresses, deposit and withdrawal history, trading activity and payment details.
• Technical data — IP address, device type, browser, cookies and approximate location.
• Support data — messages you send to our support team and related call or chat logs.

3. How we use your information

• To create and manage your account and provide exchange services.
• To verify identity and meet AML / CTF and sanctions obligations.
• To process deposits, withdrawals and trades securely.
• To detect fraud, abuse and security incidents.
• To send service notices, security alerts and (with consent) product updates.
• To improve our website, products and customer experience.

4. Legal bases

Depending on the activity, we process data under: performance of a contract; legal obligation; legitimate interests (security, product improvement, fraud prevention); and consent where required (for example certain marketing or non-essential cookies).

5. Sharing your information

We may share data with:

• Identity-verification and AML screening providers.
• Custody, banking and payment partners needed to move funds.
• Cloud hosting, analytics and customer-support vendors under contract.
• Regulators, law enforcement or courts when required by law.

We do not sell your personal data.

6. International transfers

If we transfer personal information to service providers or affiliates in other countries, we take appropriate measures to protect that information and ensure it is processed in accordance with this Privacy Policy and applicable law.

7. Retention

We keep account and transaction records for as long as your account is active and for the period required by financial crime and tax laws (typically up to 5–7 years after account closure), unless a longer period is legally required.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. You may also withdraw consent where processing is based on consent. Contact privacy@mestarx.com. If you believe your privacy rights have been violated, you may contact the appropriate state or federal regulatory authority, where applicable, or contact us directly so we can address your concerns.

9. Cookies

We use essential cookies to keep the site secure and functional, and optional analytics cookies to understand usage. You can control non-essential cookies through your browser settings.

10. Security

We apply encryption in transit, access controls, staff training and continuous monitoring. No method of transmission or storage is fully secure; please protect your credentials and enable available security features.

11. Changes

We may update this Policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be notified on the website or by email where appropriate.

12. Contact

MestarX Ltd
252 NW 29th Street 10th FL, STE 1014,
Miami, FL 33127, United States
Email: privacy@mestarx.com
Phone: +18449001450